وظائف اخصائى دعم تكنولوجيا المعلومات بالشركة المصرية الألمانية للسيارات

Egyptian German Automotive "EGA" is hiring:
 
Job Title: IT Technical Support Specialist 
 
Main job Duties:
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands. 
- Support network infrastructure activities. 
- Monitor performance and maintain systems according to requirements.
- Give technical support for all users as a first layer of support. 
- Troubleshoot issues and problems solving. 
- Assist with the installation of new hardware and software and help train employees.
- Manage and oversee all IT assets.
- Ability to manage support in more than 1 planet facility in schedule basis. 
Job Requirements:
- BSc. in IT, Computer Science, or relevant field 
- 4+ years of experience in technical support, infrastructure, and network 
- Proven experience as a System Administrator, Network Administrator, or similar role 
- Experience with databases, networks (LAN, WAN) and patch management 
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery 
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best Practices, including knowledge of security, storage, data protection, and disaster recovery protocols 
- Strong knowledge of systems and networking software, hardware, and networking protocols 
- Able to support multiple projects efficiently, maintain strict confidentiality, function in a dynamic environment, handle stress and high levels of responsibility, and work well in a team environment. 
- Experience in corporate networks, specifically networks that span multiple subnets. 
- Experience in Office 365 support and maintenance. 
- Proficiency in English 
- Excellent communication skills 

Work Conditions: 
 * Location: 4th Industrial Zone, 6th of October City.
 * 2 Days off.
 * Transportation is provided.