وظائف تكنولوجيا المعلومات بشركة MBG DEVELOPMENTS

MBG DEVELOPMENTS is Hiring:
" IT Help Desk Engineer"
Job Description
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person or over the phone.
• Maintain daily performance of computer systems.
Respond to email messages for employees seeking help.
• Ask questions to determine nature of problem.
Walk employees through problem-solving process.
• Install, modify, and repair computer hardware and software.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Install computer peripherals for users.
Follow up with employees to ensure issue has been resolved.
• Run reports to determine malfunctions that continue to occur.
Job Requirements
Bachelor's degree in computer science, computer engineering.
• Minimum 3-5 years of industry experience in a similar field.
• Very good communication, problem-solving, analytical, and decision-making skills
• Must be a team player and able to work for extended hours.