1.     Receive the ticket from the employee to investigate the cause of the problem and troubleshoot those technical problems.
2.        Help fix any network problems
3.        Receive the new device and start working on the setup process by installing operating systems on the new devices.
4.        Solve all technical software problems for the team members.
5.        Install e-mails on devices and support in solving any issues related to e-mail system.
6.        Search for and install applications that facilitate the employees’ work and train the users how to use them.

• Bachelor degree in Computer Science or Computer Engineering
• 2 - 4 Years of experience
• Expert at Microsoft Office (Excel, Outlook, Word, and Power Point) and Windows.
• Excellent Command of Arabic & English language skills.

Computer Science