وظائف خدمة عملاء بشركة Floward

A Multinational Electronic Trading Company located in New Nozha Joseph Tito St, looking for hiring a “Customer Service Agent”
Job Description
answering calls,
emails and live chats
speaking to customers in a friendly and helpful way
you need to learn about our products ,
flowers and services
working with operation agents to add,
edit or change orders
handling customers complaints and issuing complaint ,
tickets
putting together reports about what customers ask for
sending gifts to our best customers
have knowledge about logistics and operations